Magento 2 an Adobe Trouble Commerce

Magento 2 is the most trouble-making eCommerce platform in the world.

Magento trouble description

It is a list of the official Magento 2 troubles you will have:

• Redis trouble
• Magento Advanced Reporting trouble
• Magento deployment trouble
• Elasticsearch in Magento trouble
• “Something Went Wrong” trouble
• Slow Frontend Performance (Goggle Page Speed )
• Slow Backend TTFB Performance
• Magento Site Down trouble
• Magento Commerce Cloud issues
• Magento 2.4.2 B2B: discount remains pay method change
• Magento 2.4.2: Braintree Venmo payment does not work
• Cannot access Magento Commerce Cloud UI
• Magento 2.3.6: spinner displayed indefinitely when saving address
• Database errors related to max_allowed_packet on Magento
• MySQL server has gone away​ error on Magento Commerce Cloud
• Cache warming up and site unavailable on Magento
• When pushed from git environments placed under production on Magento Cloud
• Deployment errors from enabling early-alpha Baler Javascript bundling build
• Changes in .magento.env.yaml not reflected in env.php after deployment
• Wrong error message on guest checkout with Paypal via Braintree Magento 2.4.1
• Magento 2.4.1: empty page when dotdigital Page Builder form saved
• Magento 2.4.1 known issue: unable to change Amazon account in Google Chrome
• Magento 2.4.1 known issue: error popping up on Checkout with PayPal Braintree
• Magento 2.4.1 Vertex Address validation message post address update
• Magento 2.3.6/2.4.0-p1/2.4.1 known issue: dotdigital login
• Customers get logged out or lose cart content on Magento storefront
• Magento 2.4.0 known issue: Klarna On-Site Messaging blank pages
• Magento 2.4.0 known issue: missing “Refund” label in Klarna
• Magento 2.4.0 known issue: Create New Order buttons missing
• Vertex Address Cleansing: different addresses not allowed
• Magento Commerce 2.4.0, 2.4.1: Enable Braintree Venmo partial invoice issue
• Magento 2.4.0: Error message selecting local payments during checkout
• Magento 2.4.0 known issue: Amazon pay, no payment methods show
• Magento 2.4.0 known issue: 2.4.0 installation fails with outdated stores cache
• Magento 2.4.0: 404 error removing rewards points on multi-shipping checkout
• Magento 2.4.0 known issue: orders display error
• Magento 2.4.0 B2B Admin can’t add a configurable product to quote
• Magento 2.4.0: Braintree not in Multiple Addresses checkout
• Install latest patches to fix Redis issues for Magento Commerce Cloud
• Magento 2.4.0 known issue — refresh on Customer’s Activities does not work
• Magento 2.4.0 known issue — Export Tax Rates does not work
• Magento 2.4.0 known issue: “Add selections to my cart” button does not work
• Magento 2.4.0 known issue: raw message data display on the storefront
• Bulk action product count known issue in Magento 2.3.5
• Magento 2.3.5 known issue: virtual product multi-ship orders
• Extension Manager shows no extensions in Magento Commerce 2.3.x
• Store credit issue during checkout in Magento 2.3.5
• Product comparison known issue in Magento 2.3.5
• Cannot upgrade using Web Setup Wizard to Magento 2.3.5 from 2.3.3 and earlier
• PWA Studio: Venia GraphQL queries to Magento produce validation errors
• Wishlist error during upgrade to Magento versions 2.3.4-p1 or 2.3.5
• Troubleshoot performance using New Relic on Magento Commerce Cloud
• Elasticsearch issues after Magento Commerce Cloud 2.3.1+ upgrade
• Troubleshooting New Relic on Magento Commerce Cloud
• Troubleshoot Product Recommendations module in Magento Commerce
• Manual order export to MOM fails. The Export Order button returns HTTP 404 error
• Magento Commerce Cloud repo could not be accessed: 403 Forbidden or 404 Not Found error when deploying
• robots.txt gives a 404 error in Magento Commerce Cloud 2.3.x
• Elasticsearch Index Status is ‘yellow’ or ‘red’
• Site fails to load due to maintenance mode left enabled
• Redis service crashed
• High throughput AJAX requests cause poor performance
• Invalidated cache causes response time degradation
• Slow performance due to full reindexing
• Slow performance due to bad core architecture
• PWA Studio: Webpack hangs before beginning compilation
• Changes in the database are not reflected on the storefront
• Enable Magento cache to avoid performance degradation
• MySQL tables are too large
• Magento Order Management messages processing error
• MySQL disk space is low
• Database upload loses connection to MySQL
• MySQL high-load bottleneck in Magento Commerce Cloud
• ECE-Tools and patch update errors Magento Commerce Cloud 2.2.x., 2.3.x
• Low disk space
• PWA Studio: Browser displays “Cannot proxy to“ error
• PWA Studio: Validation errors when running developer mode
• Error when enabling Image Optimization in Magento Commerce Cloud
• Restricted admin access causing performance issues
• Fastly Error: Plugin VCL version is outdated! Please re-Upload
• Bundle options order is not updated by import
• Elasticsearch service not running
• Disable Magento Banner output to improve site performance
• Ensure Elasticsearch is installed properly
• ElasticSuite tracking indices causes problems with Elasticsearch
• Elasticsearch with ElasticSuite crashes or out of memory
• Offload non-regex redirects to Fastly instead of Nginx (routes)
• Slow performance, slow and long-running crons
• File storage low/exhausted, specific page loads are slow
• 504 gateway time-out error when saving a category with 1k+ products
• PHP mcrypt extension not installed properly
• Unknown module Magento_BundleSampleData
• During installation, Reflection Exception error
• 503 errors trouble
• Known issues that affect installation
• During installation, PHP date warning
• During installation, xdebug maximum function nesting level error
• PHP settings errors
• Resolve an illegal offset error
• git pull origin develop fails when updating the Magento software
• Cannot clone the Magento GitHub repository
• File permissions readiness check issues
• Cannot access the latest Magento Commerce pre-release
• Store images not displayed after deployment
• Resolve issues with encryption key
• Google Analytics gets disabled after deployment
• Exported products .csv file does not appear
• Cron readiness check issues
• Component dependency readiness check issues
• Errors installing optional sample data
• Installation fails; cannot create install.log
• Download fails because of changes in Composer
• During installation, exception SessionHandler::read()
• During installation, fatal PDO error displays
• Cannot install using nginx
• Installation stops at about 70%
• Error after logging in to the Magento Admin
• EU customers cannot complete payments
• PHP version readiness check issues
• PHP version error or 404 error when accessing Magento in browser
• 503 error accessing Magento in web browser
• Exceptions during installation
• After installing, images and stylesheets do not load; only text displays, no graphics
• Backup issues
• “Updater application is not available” error
• Out of memory error during install/upgrade
• Cron trouble
• Conflicting component dependencies
• Cron job is stuck in “running” status
• Data Migration Tool trouble
• Cannot delete the source or change its code
• Stock status incorrect after Magento Inventory install
• Drop shipping picks up wrong address
• MOM times out when trying to connect to a local environment
• Blank page or redirect loop error when accessing storefront or Magento Admin
• Using Data Exports to pinpoint discrepancies
• Resolving UTF-8 errors for CSV file uploads
• Trouble with MBI account lockout
• SQL queries: EXPLAIN cost errors
• MBI: troubleshooting missing Segment data
• Site down trouble
• Diagnosing a data discrepancy
• Diagnosing Google eCommerce revenue discrepancies
• E: Error verifying routes.yaml error during Staging or Production deploy
• “Class cannot be saved in the generated/code directory” error
• Site in maintenance mode but available to customers
• Shared access troubleshooting
• Deadlocks in MySQL
• Deployment issues relating to account permissions and access keys
• MBI: Contacting Magento Services
• Checking for DDoS attack from CLI
• MBI: Data discrepancies
• Deployment fails with “Error building project: The build hook failed with status code 1”
• Environment redeployment failed or MySQL server gone away
• Index is locked by another process
• MBI Service Policies
• General custom module trouble
• MBI: Reporting a defect
• Deployment stuck with “Unable to upload the application to the remote cluster” error
• Checking Slow queries and Processes taking too long in MySQL
• Common PHP Fatal Errors and solutions
• Applying a patch takes your site down
• Checkout is stuck when Authorize.net payment method is used
• Cloud site is slow
• The product is not displayed on the storefront
• Cron tasks lock tasks from other groups
• Payment methods not displayed on checkout with multiple addresses
• Product status incorrect when created programmatically
• The Security Scan Tool report is blank
• Issues after disabling a module
• Turn off hourly Amazon emails when using Magento
• The top navigation panel does not load on a storefront
• Redirect back to the Admin login form with “Your account is temporarily disabled” error
• Login redirect when trying to login to Magento Admin
• Redirect back to the Admin login form with “Your current session has been expired” error
• Cached images are not loaded after 2.2.X to 2.3.X upgrade
• Elasticsearch 5 is configured, but the search page does not load with “Fielddata is disabled…” error
• Google Shopping ads Channel Trouble
• New customers not displayed in Customer grid after CSV import
• PayPal Payflow Pro active carding activity
• Deployment fails Fastly module incompatible Magento version
• Redirect to parent environment when accessing new Integration environment
• Custom server-side scripts not executed ./pub/media/ directory
• Deployment fails: Elasticsearch and Magento versions incompatible
• Cannot change Search Engine using Magento Admin (Search Engine menu is inaccessible)
• Exception on a category page with Elasticsearch 5.0: Limit of total fields [1000] in the index has been exceeded
• Fastly caching is not working on Magento Cloud
• Error purging Fastly cache on Cloud (The purge request was not processed successfully)
• Admin passwords saved as plain text to actions log
• Product images do not display despite Product Edit image roles
• Redis deployment error on Cloud (Already in pipeline mode)
• PayPal gateway rejected request — duplicate invoice issue
• Blockers launching on Magento Commerce Cloud
• Error (read-only file system) when accessing the read-only directory ‘var/generation’
• Error running the `setup:di:compile` command manually
• Redis unserialize error `setup:static-content:deploy`
• Main Menu (Categories) not displayed on subpages with Fastly enabled
• PayPal trouble
• Changes to categories are not being saved
• Error 404 on all pages due to Content Staging issue
• run `setup:static-content:deploy` deployed_version.txt issue
• Redis issue delay Magento Admin login or checkout
• Scheduled Content Staging updates not displayed with stale Fastly cache
• Error placing order with Authorize.net Sandbox account (An error occurred on the server)

KNOWN Magento 2 ISSUES

• Magento Commerce v2.3.6/2.4.1 CAPTCHA in checkout not working
• 2.4.1 and 2.3.6 create an account button disabled hotfix
• Magento Commerce Cloud v2.3.5 GraphQL caching invalidation not working
• Magento 2.4.0 known issue: exception during B2B 1.2.0 install
• Magento 2.4.0 B2B: wrong purchase order logic when discount expired
• Magento 2.4.0 known issue: integration tests fail
• Magento 2.4.0 patch: returns shipping label creation issue
• Magento 2.4.0 known issue: Braintree Virtual Terminal page is corrupted
• Shipping labels creation known issue in Magento 2.4.0
• Advanced Reporting 404 error on split database solution
• Common Advanced Reporting cron job errors on Magento Commerce
• Magento prompts customers to log in but provides invalid link
• Magento 2.3.5/2.3.5-p1 patch: country payment issue
• Unable to validate VAT number — Magento Commerce Cloud
• Patch for Amazon Pay checkout issue in Magento 2.3.5-p1
• Performance issues caused by excessive Ajax requests
• Remove failed login attempts from the database
• 2.3.4 PayPal issue hotfix
• Advanced Reporting 404 error on Magento Commerce
• Update Advanced Reporting to run on its own cron group
• Catalog pagination doesn’t work when Elasticsearch 6.x is used
• Magento Admin URL location disclosed
• Update Authorize.Net Direct Post from MD5 to SHA-512
• Advanced search not showing the most relevant results
• Wrong date for Special Price
• Configurable product swatches not displayed as crossed out when out of stock
• Cybersource payment from Admin and front on different domains not processed
• New orders are sent to archive
• Google Analytics is not tracking conversion data
• Removing staging update deletes related entity
• ‘Area code is not set’ error when running setup:updgrade
• Not selected rows are deleted during mass action deletion
• Low site and API performance
• Multiple cron jobs scheduled for the same time period
• Shipping address not saved post page refresh on checkout
• B2B: Companies cannot access profile pages on store front
• Duplicate entries in the catalogrule table after editing the end date of a schedule update
• 503 error on store front catalog pages with “Integrity constraint violation” in logs
• Import CSV product information for same name product fails
• Orders not displayed in the Orders grid in the Admin
• 404 Error on store front once catalog price rule schedules update is performed
• Checkout pages not loading when AD blocker is enabled
• “500 error” after double-clicking Remove link in shopping cart
• MySQL and ElasticSearch show different results
• “Area already set” error when saving theme configuration in Admin
• Empty shopping cart issue when multiple click on checkout from mini cart
• Order email sent from the server email address
• Replace depreciated Google Image Charts with Image-Charts

To be continue…

Merchants must pay for troubleshooting all these troubles.

Be cheerful when you are listening to a salesperson!